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Cisco WebEx Teams

This course provides the basic knowledge that the end user requires to effectively message, call and operate Cisco WebEx Teams, and using Room Kit devices. Attendees will be able to effectively create teams and
In addition, there will be training provided for users with the mobile app.

Duration 90 minutes per session
Group Size Up to 10 people per session
Prerequisite No Prior Knowledge Required
Course type Webex
Training Room Requirements Meeting Room
PC per attendee with Cisco Webex Teams Software
Phone per attendee
User Profile & Password for WebEx Interface
User Profile & Password for Phone Interface
Remote Training Requirements Sessions will be hosted using either Webex or Microsoft Teams sessions
Attendees must have access to a PC/ Laptop that can access Webex or Microsoft Teams
Note This course should take place before a cutover

Course Content

Upon successful completion, delegates will be able to:

Managing Your Cisco WebEx Team Account

  • First Time Login
  • The Webex Teams User Interface
  • Navigating the menu

Managing Settings

  • Changing your profile Picture
  • Changing your status
  • Editing your settings; General, Audio, Video

Messaging with Cisco Webex Teams

  • Understanding spaces
  • Creating a Space
  • Understanding features available in a Space
  • Sending a Message to a Space/Team
  • Sending/Files/Screen Grabs/Emojis/GIFs
  • Edit/Delete/Forward a Message
  • Using ThreadsCreating a Team
  • Creating a team, setting moderators
  • Adding Members to a Team
  • Adding Spaces.
  • Add people to a space
  • Adding an App Integration to a Space
  • Using the Tabs inside a Space

Calling from Teams

  • Start a call from a space
  • Calling from the Dialpad
  • Controlling the audio in a call
  • Controlling video in a call
  • Annotating your content
  • Sharing content in a call
  • Using the in-call features
  • Conducting a Share Screen only call

Meetings with Teams

  • Scheduling a meeting in your personal room
    Scheduling a meeting from Outlook
  • Using the Calendar
  • Starting or joining a Meeting from Teams

Connecting devices with Teams

  • Connecting Webex teams to room kits
  • Sharing screens wirelessly Chat preferences
  • Moving between Desktop and mobile

Teams on a Mobile

  • Using the application on a mobile device
  • Connecting to a cisco device using the app
  • Video and audio calling
  • Using features on the mobile app

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