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Microsoft 365 Skype for Business – Advanced

This course will build on the knowledge of the Skype for Business Basic course, providing users with proficiency in using all aspects of Skype for Business.

Duration 90 minutes
Group Size Up to 10 people maximum
Prerequisite Skype for Business – Basic
Course type Microsoft 365
Training Room Requirements Meeting Room
PC/Laptop with Skype for Business installed per user
Remote Training Requirements Sessions will be hosted using either Webex or Microsoft Teams sessions
Attendees must have access to a PC/ Laptop that can access Webex or Microsoft Teams
Note This course should take place before a cutover

Course Content

Upon successful completion, delegates will be proficient in:

Delegate Management

  • Forwarding a call to another person
  • How to manage calls for someone else

Video Calls

  • How to check webcam settings
  • How to make a video call
  • How to change video settings
  • One-to-one calls, video conferencing

Virtual Meetings

  • How to schedule or create virtual meetings
  • How to organise and run a virtual meeting
  • How to connect outside users to a virtual meeting

Sharing Presentations and Applications

  • How to share desktops and applications
  • How to use whiteboards, polls, other meeting tools
  • How to control virtual meetings and webinars


  • How to record calls and virtual meetings
  • Sharing and managing recordings

Advanced Skype for Business usage (if technically supported)

  • How to use Skype for Business with other devices, including mobile
  • How to call outside of your business/organisationCC

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