Microsoft 365 Skype for Business – Advanced
This course will build on the knowledge of the Skype for Business Basic course, providing users with proficiency in using all aspects of Skype for Business.
| Duration | 90 minutes |
| Group Size | Up to 10 people maximum |
| Prerequisite | Skype for Business – Basic |
| Course type | Microsoft 365 |
| Training Room Requirements | Meeting Room TV/Projector PC/Laptop with Skype for Business installed per user |
| Remote Training Requirements | Sessions will be hosted using either Webex or Microsoft Teams sessions Attendees must have access to a PC/ Laptop that can access Webex or Microsoft Teams |
| Note | This course should take place before a cutover |
Course Content
Upon successful completion, delegates will be proficient in:
Delegate Management
- Forwarding a call to another person
- How to manage calls for someone else
Video Calls
- How to check webcam settings
- How to make a video call
- How to change video settings
- One-to-one calls, video conferencing
Virtual Meetings
- How to schedule or create virtual meetings
- How to organise and run a virtual meeting
- How to connect outside users to a virtual meeting
Sharing Presentations and Applications
- How to share desktops and applications
- How to use whiteboards, polls, other meeting tools
- How to control virtual meetings and webinars
Recording
- How to record calls and virtual meetings
- Sharing and managing recordings
Advanced Skype for Business usage (if technically supported)
- How to use Skype for Business with other devices, including mobile
- How to call outside of your business/organisationCC