Microsoft 365 Skype for Business – Basic
This course will provide users with an overview and introduction of the most useful features within Skype for Business.
This course can be completely customised for each client as appropriate.
| Duration | 90 minutes |
| Group Size | Up to 10 people maximum |
| Prerequisite | No Prerequisite |
| Course type | Microsoft 365 |
| Training Room Requirements | Meeting Room TV/Projector PC/Laptop with Skype for Business installed per user |
| Remote Training Requirements | Sessions will be hosted using either Webex or Microsoft Teams sessions Attendees must have access to a PC/ Laptop that can access Webex or Microsoft Teams |
| Note | This course should take place before a cutover |
Course Content
Upon successful completion, delegates will be able to:
Starting and exiting SFB
Contact management:
- Finding the person you’re looking for
- Creating a new group
- Adding a person to a group or to your favourites
- Viewing contact cards
- Tagging for status change alerts
- Presence status meanings
Instant messaging:
- How to send and receive Instant messages.
- What happens if you don’t respond to an IM? – IM History
- Group IM’s
Skype calls:
- Making phone calls
- Receiving skype phone calls
- Internal Video calls
- Internal Conference calls
- Scheduling skype meetings
- Joining skype meetings
- Dial in
- Participant preferences