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Microsoft 365 Teams – Meetings & Chats

Microsoft Teams is a combination of multiple different software programs. This course will
demonstrate how to use the basic features of teams meetings and demonstrate how to use
the basic features of teams chats.

Duration 90 minutes
Group Size Up to 10 people maximum
Prerequisite No Prerequisite
Course type Microsoft 365
Training Room Requirements Meeting Room
PC/Laptop with Teams per user
Remote Training Requirements Sessions will be hosted using either Webex or Microsoft Teams sessions
Attendees must have access to a PC/ Laptop that can access Webex or Microsoft Teams
Note This course should take place before a cutover

Course Content

Upon successful completion, delegates will be able to:

Microsoft 365 Teams Overview

  • Introducing the concept of Teams – Collaboration hub of Microsoft 365
  • Integrated solution
  • Helps your team staying organised
  • Have conversations in the same place
  • Accessing the Teams App
  • Navigating in the Teams App
  • Understand Teams Menu


  • Schedule a meeting (Teams vs. Outlook)
  • Select a channel to meet in
  • Invite people
  • Join though Teams and online
  • Connecting and checking devices
  • Chat with participants
  • Participant Preferences
  • Edit and updating meetings
  • Live meeting functionality; Join information/ Change background/ Share video/content
  • Recording meetings
  • Understanding storage of recordings- Stream
  • Cancel meetings

121 Chats

  • How to search for a contact and start a new chat
  • Active directory
  • Presence indicator
  • Escalating a call from a chat to an audio or video call
  • Screenshare within a chat

Group Chats

  • Adding participants to a chat (group chat)
  • Renaming a group chat
  • Allowing added participants to view previous chat history
  • Understand chat conversation toolbar
  • Screenshare within a group chat
  • @mentions within a chat
  • Where are the files stored? (OneDrive integration)
  • Collaborate on attached files
  • Pin/Unpin chats
  • Muting/Leaving a chat

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