Microsoft 365 Teams- Super User
The Microsoft Microsoft 365 is a combination of multiple different software programs. This course will demonstrate how to use the basic and advanced features of Teams.
Duration | ½ day |
Group Size | Up to 10 people maximum |
Prerequisite | No Prerequisite |
Course type | Microsoft 365 |
Training Room Requirements | PC/Laptop with Teams per user |
Remote Training Requirements | Sessions will be hosted using either Webex or Microsoft Teams sessions Attendees must have access to a PC/ Laptop that can access Webex or Microsoft Teams |
Note | This course should take place before a cutover |
Course Content
Upon successful completion, delegates will be able to:
Microsoft 365 Teams Overview:
- Introducing the concept of Teams
- Integrated solution
- Helps your team staying organised
- Have conversations in the same place
- Accessing the Teams AppNavigating in the Teams App
- Understand Teams Menu
121 Chats:
- How to search for a contact and start a new chat
- Active directory
- Presence indicator
- Escalating a call from a chat to an audio or video call
- Screenshare within a chat
Group Chats:
- Adding participants to a chat (group chat)
- Renaming a group chat
- Allowing added participants to view previous chat history
- Understand chat conversation toolbar
- Screenshare within a group chat
- @mentions within a chat
- Where are the files stored? (OneDrive integration)
- Collaborate on attached files
- Pin/Unpin chats
- Muting/Leaving a chat
Creating Teams/Channels and Adding Members:
- Creating Teams public and private
- Adding and removing members
- Editing Team names
- Searching for Teams and becoming a member
- Hide/Show teams
- Adding Channels public and private
- Letting people know the link to join a public team that has been created or generate team code
- Privacy options
- Deleting Teams and channels
- Adding tabs to a channel
- Wiki tab
Managing Teams & Channels:
- Creating a Channel – Standard and Private
- Searching for Channels
- Following Channels
- Editing Channel names
- Channel email address
- Get the link address to the channel
- Pin/Unpin Channels
- Moving order of Team sites
- Starting conversations in a channel
- @mentions – Channels and teams
- Connectors
- Adding documents as a tab
- Adding further Wiki tabs
- Adding other Microsoft tabs
Teams Tabs
- Understand the general channel
- Understand the Files tab
- Understand the Wiki tab
Team Conversations & Files:
- Conversations (Persistent)
- @mentions
- Conversation toolbar
- Upload and share files (documents)
- Create new files within a team
- 121 Chats
- Screen sharing
File Collaboration
- Upload and share files (documents)
- Create new files within a team
- 3 ways to open/edit a file: What to use when?
- Real-time collaboration
- SharePoint integration
- Access to your personal OneDrive
- Access laptop downloads
Managing Files:
- Copying and Moving Files
- Linking files to a conversation
- Recycle Bin
- Version History
- Online Word
- Co Authoring
- Check out/Check in a file
Internal Calls:
- Calling someone internally
- Create contact group
- Call controls during a call
Meetings:
- Schedule a meeting Teams vs. Outlook
- Select a channel to meet in
- Invite people
- Join though teams and online
- Connecting and checking devices
- Meeting Options
- Chat with participants
- Participant preferences
- Edit and updating meetings
- Live meeting functionality: Join Information / Change Background / Share video / content
- Cancel meetings