Windows 10 Technology Adoption Execution
Following the Technology assessment (TARA) the client will need to execute the adoption strategy. 1UC will fulfil some or all of the strategy for the client. The scope will depend of the capability and capacity of the client’s internal resources. This course can be completely customised for each client as appropriate.
Duration | To be discussed with Client |
Group Size | Customers migrating to Windows 10 or Microsoft 365 from previous versions |
Prerequisite | No Prerequisite |
Course type | Consultancy and Data Gathering |
Training Room Prerequisites | Meeting Room TV/Projector PC/Laptop with Windows 10 |
Note | This course should take place before a cutover |
Course Content
The recommended strategy will include some or all of the following:
- Change management
- Communications strategy
- Training plan
- Training delivery
- Validation report
Change Management:
- Create clear timelines and objectives
- Project management
- Agree logistic requirements and administrative overhead
- Agree high level messaging aligned to benefits and agreed metrics
- Create internal communications strategy
Communications Strategy and Implementation:
- Agree vision, brand name and look and feel with graphics
- Agree engagement and communications plan, including timelines, resource requirements and deliverables
- Agree persona journeys per audience and graphics to support
- Write content for communications, web pages, intranet and articles
Training Plan:
- Tailored to the individual needs of the organisation
- Pilot support training
- UAT support
- Feedback sessions
- Scheduling
Training Delivery:
- Lunch and learn sessions
- Genius bars
- Online video tutorials
- Contests/quizzes/competitions
- Classroom training