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Teams Meeting Rooms Training Package

This package consists of:

  • Teams Voice Training & Communications Workshop (details below) 
  • Quick reference guide (QRG) 
  • In Depth Guide 
  • 2x Teams Voice Train the trainer session (up to 2 hours)
Training Room Requirements Meeting Room
TV/Projector
PC/ Laptop with Teams installed per user
3 client test accounts must be provided
Remote Training Requirements Sessions will be hosted using Microsoft Teams
Attendees must have access to a PC/ Laptop that can access Microsoft Teams
3 client test accounts must be provided
Note This course should take place before a cutover

Course Content

The Communications and Training Workshop provides an in-depth look at designing and improving an organization’s communications campaign and training program. Participants will learn best practices on how to develop a coherent and compelling message to target audiences/stakeholders specifically for Teams Voice deployments.

The Training section will look at the logistics of training and the requirement of specific stakeholders and help come up with an appropriate training/onboarding plan.

Communications Workshop

Objectives

  • Understand the best communications approach
  • Understand branding approval guidelines required and timescales
  • Agree communication channels
  • Identify key target audience/stakeholders
  • Define tailored messaging
  • Understand key dates
  • Understand importance of an appropriate communications plan (Local or global)
  • Input into  OCM recommendation and Risk log

Training workshop

Objectives

  • Review training history
  • Identify current process and resource for training & coordination & approval
  • Requirements for specific stakeholders
  • Discuss training logistics
  • ‘Train the trainer’ or ‘End User‘ training requirements
  • Develop Training/onboarding plan

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