UC Training Archives

Best practices when delivering training remotely

Why is remote training important? Remote training is a type of training delivery aimed at people who work from home or at a location outside their main office environment. It can be delivered through the use of online courses, webinars or live training with (2 way interaction). How is remote training different to classroom training? Remote training differs from traditional classroom training, in that it offers the opportunity to train people at multiple locations, this makes it more affordable, convenient and means training can be arranged reactively in response to. Other key benefits to remote training include- It facilitates knowledge retention. It improves [...]

By Ashvini Webster|2020-11-25T12:45:40+00:00November 10th, 2020|Home working, UC Training|

1UC now available on G-Cloud 12 framework

1UC are pleased to announce that we have been accepted into the G-Cloud framework! G-cloud 12 is the latest version of the UK Government’s directory of Cloud hosting, software, and services. This directory makes it easier for public-sector bodies to find pre-vetted suppliers and services. As leading experts in change management, adoption, and training services 1UC is uniquely placed to offer training & support (remote or on-site) for organisations looking to adopt Cloud technology. Business development managers, procurement and other key decision makers of G-Cloud 12 can buy [...]

By Ashvini Webster|2020-11-25T12:45:00+00:00October 16th, 2020|Cisco, Consultancy, Microsoft, UC Training|

3 key points to consider when deciding on the type of training you need for your organisation and when it should take place.

Every organisation needs to invest in training for their employees to help their business grow and ensure their staff are happy, secure and confident in their abilities. This is especially important when staff are using new or existing technology to aid their job role. There are countless options when choosing specific training methods and many facets to consider, such as, who needs training, where and when the training should take place and the overall objectives of that training. All these elements will have a direct impact on how [...]

By Ashvini Webster|2020-07-07T09:22:53+00:00March 6th, 2020|UC Training|

5 reasons investing in external Windows 10 and Skype for Business training will keep costs low and morale high

The pitfalls of rolling out new hardware and technology among an organisation without external support can cause unnecessary delays and patchy training. It might feel like you are saving money in the short term but increased calls to the help desk and the lack of resource for individual training along with the task of implementing the new hardware is a hefty operation for your team alone. Training an entire organisation on Windows 10 and Skype for Business is not a quick job. It requires strong communication, dedicated training, [...]

By Ashvini Webster|2020-07-07T09:22:38+00:00November 29th, 2016|UC Training, Windows 10|

Using your Unified Collaboration tools to their maximum potential

With the advancement of high speed broadband, there has been increased spend on collaboration tools. By 2016 global market for video conferencing is expected to hit £2.3 billion. Worldwide in 2015 there are already 1.3 billion mobile workers using a combination of Unified Collaboration tools including Telepresence and Cisco WebEx. It is likely in the future that the usage of collaborative technology will surpass both email and telephone usage in the workplace. Due to the complexity, infrequent use and unfamiliarity of features, it can be difficult for businesses to ensure successful adoption [...]

By Ashvini Webster|2020-07-07T09:21:18+00:00September 28th, 2015|UC Training|

E-Learning and UC / Collaboration – A match made in heaven!

What is unified communications e-learning? The definition of E-learning is the "learning facilitated and supported through the use of information and communications technology". Unified communications and collaboration training lends itself very well to this type of learning as part of a blended learning strategy since unified communications has evolved into a large portfolio involving multiple vendors and software solutions. However this is still relevant for many legacy collaborative solutions such as video and voice conferencing, telepresence and physical desk-phones. Due to the increase of remote and home working it's often difficult to deliver [...]

By Ashvini Webster|2020-07-07T09:22:13+00:00July 3rd, 2015|eLearning, UC Training|