Achieve Your Customer Service Goals Faster With Training Courses For Luware Nimbus

From Go-Live Support to Agent End-User Training

To ensure a smooth and successful rollout of Luware Nimbus, rapid user adoption is key. 1UC have created a range of Luware Nimbus training packages based on extensive experience delivering training to contact center clients over the last 20 years. With our proven track record, we offer a formula that guarantees the seamless deployment and widespread adoption of Luware Nimbus within your organization.

With training packages tailored to your specific needs and comprehensive support ranging from project coordination to end-user training, you can ease the burden on your internal project management and IT resources and easily meet your customer service goals.

The below training flow is a tried and tested formula leading to ultimate success in adoption when rolling out your new Luware Contact Center.

Note 1: All timing is dependent on the size of the project. Session duration is explained in course catalogue.

Note 2: Packages do not include Attendant Console training or Attendant Console Administration training. These can be purchased as individual sessions.

Note 3: For projects with less than 20 users, individual sessions can be purchased. (Instead of a package)

Note 4: Projects above 200 users need to be scoped on an individual basis.

We Speak Your Language

With a global workforce, establishing a common language is critical. To bridge cultural gaps and ensure that all stakeholders gain a thorough understanding of how Luware Nimbus works, we utilize a global network of trainers to deliver training programs in your preferred language.

  • English
  • German
  • Dutch
  • French
  • Spanish
  • Italian
  • Others on request